David, @AuthorizeNet, and Twitter

I have to say, I am pleased with David’s (@AuthorizeNet on Twitter) active engagement on our issue at ShareOnce.com. I’m not sure where/why/how the ball got dropped or if this is just standard operating procedure during sales/sign up. I’m only interested in getting this up and running ASAP and David has helped make that happen. [...]

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Customer Service (Not So) Live…

For some background, search “AuthorizeNet” on Twitter…you are on Twitter, aren’t you? I thought it would be interesting to provide a real-world, real-time view of what startups and product launches (and most every other busy business on the planet) goes through. I will be posting on this issue until it is resolved so stay tuned [...]

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